Recommendations for your visit to the Citadel of Machu Picchu
Before and during your stay at the Machu Picchu Citadel, I suggest you follow the following recommendations to make your entrance and your tour of the citadel as pleasant as possible:
When boarding a Consettur bus
I suggest you have your bus ticket, your entrance ticket to Machu Picchu and your identity card or passport at hand, as you will be asked for this documentation before boarding the bus to the Machu Picchu Citadel.
At the entrance gate to the Citadel
You must have your entrance ticket in hand and your identity card or passport. For no reason can you enter before the time indicated on the entrance ticket to Machu Picchu.
Remember that you can only enter the Citadel at the exact time indicated on your ticket or up to an hour later, no more, as you run the risk of not being allowed to enter regardless of the reason you have.
Regarding the entrance ticket to the Citadel
Your tour can only last between 3 to 5 hours, which starts at the time indicated on your entrance ticket, so I suggest you arrive on time so you can enjoy your tour with peace of mind.
There are no exchanges or refunds on your entrance ticket, so I suggest you choose your ticket wisely.
Here is some information that can help you buy your ticket and choose the ticket that suits you best:
How to get your tickets for the Citadel of Machu Picchu?
What type of ticket should I choose to visit the Citadel of Machu Picchu?
Regarding your tour in the Citadel
Re-entry is not allowed, except in emergency cases, but you would be reducing your time in the Citadel, so I suggest you take precautions. You can go to the restrooms before entering the citadel of Machu Picchu (at the entrance you will find restrooms) also, you can eat or buy a bottle of water at the cafeteria located at the entrance of the Citadel.
The tour is unidirectional, this means that you can not go back to contemplate a landscape or take another picture or video, so take your precautions and try to walk slowly so you can take all the photos and videos on your way. Take advantage of every step!
Restrictions at the Citadel
They only allow one backpack of 40, 35 and 20 cm. If you have luggage that does not comply with these measurements, I suggest that you leave it at your accommodation or at the clothing guard located at the entrance of the citadel, the cost of this service is S/.10 soles (USD 2.50 dollars).
You are not allowed to enter with food or electronic equipment such as drone, selfie stick, camera equipment, etc.. Only camera, cell phone or video recorder.
You are not allowed to shout, dance or sing for your social networks. While you can make videos, you are not allowed to raise your voice, so I suggest you keep “prudence” when you are making your content for social networks.
The Citadel of Machu Picchu closes at 5:30 pm.
